Shipping policy
Shipping policy
| Shipping Zone | Service | Timeframe | Price |
| Contiguous US | Standard | 4-7 business days | $9 orders under $100 Free orders over $100 |
| Expedited* | 3-4 business days |
$14 | |
| Priority* | 2-3 business days |
$29 | |
| Hawaii, Alaska | Standard** | 5-8 business days | $19.99 orders under $300 Free orders over $300+ |
* Expedited shipping is subject to availability. Some items may not be eligible for Expedited service.
** Some items may not be eligible for shipping to Hawaii and Alaska.
Shipping Timeframe
Please keep in mind shipping delays are sometimes unavoidable. Delivery during/after holidays or to areas experiencing severe weather conditions may require additional time.
Track Your Order
We recommend monitoring your shipping updates. For orders within the United States, we ship out orders from various local warehouses across the US.
Didn’t receive your tracking information and already checked your spam/junk folder? Reach out to our Customer Experience Team at: support@beingmatecare.com
BEINGMATE Care accepts no responsibility for loss or theft of any product after the delivery has been made to the nominated or stipulated delivery location as per checkout delivery instructions. We recommend ensuring a secure delivery location.